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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S BLAIR

April 15, 2025

5  out of  5
rating by S BLAIR
"Leon took the time to answer my questions thoroughly. He and his staff are very friendly and welcoming. I highly recommend them!"
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Kay McElwee

April 15, 2025

5  out of  5
rating by Kay McElwee
"Leon and his staff are super friendly and helpful. Leon took the time to reach out to set us up with an appointment to review our coverage. He took his time to explain everything to us and make recommendations. We highly recommend Leon for all of your insurance needs!"
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Nicholas Taylor

April 14, 2025

5  out of  5
rating by Nicholas Taylor
"Have had State Farm for over 15 years. They have always taken care of us and handled our claims swiftly and professionally. The staff in office is very friendly and knowledgeable. Leon seamlessly took over the office in place of the Starks. Will continue to recommend this office to anyone who asks."
We responded:
"Nicholas thank you for those kind words. We are so glad to have you as part of our State Farm family. Thank you for taking time out of your busy day to leave a review. We appreciate you."
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Bernadette Mangialardi

March 24, 2025

5  out of  5
rating by Bernadette Mangialardi
"Great experience. Very kind. Polite and efficient in explaining every aspect of each policy"
We responded:
"Bernadette, thank you for allowing us to take care of you. We appreciate you."
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Tamera Hutton

March 23, 2025

5  out of  5
rating by Tamera Hutton
"I have been with State Farm my entire adult life. My agent retired and my new agent and his staff have not disappointed me. They answer your questions and if there is something they need to check on, they follow up quickly. They have been very friendly and helpful!"
We responded:
"Tamera, on behalf of State Farm and my office. Thank you and thank you for leaving a review. We appreciate you and your business. "
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rchl ross

March 20, 2025

4  out of  5
rating by rchl ross
"Allison and others at State Farm has been helpful in answering my questions and has greeted me with a smile."
We responded:
"Ms. Ross we appreicate you taking time to leave a review. And we appreciate your business. Thank You."
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Vicki Phillips

March 20, 2025

5  out of  5
rating by Vicki Phillips
"Leon, Allison and Natica were friendly and patient. They helped us understand questions and confirm our insurance coverage. After meeting with them, I feel confident that we are in a good place with our coverage for our home and auto as well. If you are looking for a friendly group to assist you, I recommend them to help you out."
We responded:
"Thank you, Vicki. for your review. We appreciate you and your business. "
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patrick easterday

March 5, 2025

5  out of  5
rating by patrick easterday
"I stopped in to get a quote a few weeks ago. The entire office was a pleasure to work with. I ended up leaving with better coverage than I had while saving a substantial amount of money. After I changed I had my mother go in as well for a quote. They were able to also save her money while increasing her coverage. We couldn’t be happier with the staff and our experience with this office"
We responded:
"Patrick, thank you for letting us work for you. We appreciate you and your business. We also appreciate the time you took to leave a review. "
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Nicole Brooks

February 24, 2025

5  out of  5
rating by Nicole Brooks
"Natica was awesome to work with. She was able to get our car and house insurance lower than a previous company. She is also very knowledgeable. Thanks again for your help!"
We responded:
"Nicole, thank you for the feedback and review. We appreciate you and welcome you to our office. We are here for any of your needs."
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Rusty Lynn Creations

February 24, 2025

5  out of  5
rating by Rusty Lynn Creations
"Allison is the best to work with! State Farm beat our old Car and Home insurance rates. Was a quick transition to our new insurance. Thanks so much Allison!"
We responded:
"Rusty, Thank you for taking the time out of your day to let us know how we are doing. Welcome to the office and let us know if there is anything you need."
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Lynn Griesemer

February 15, 2025

5  out of  5
rating by Lynn Griesemer
"I needed to update my automobile coverage. Allison took the time to explain the pros and cons as we were brainstorming. She answered all of my questions and was able to help me obtain a policy that is more affordable!"
We responded:
"Lynn thank you for taking the time to leave us a review. We appreciate you and are grateful you are part of our State Farm family. Thank you for your review. "
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Amy Plummer

January 30, 2025

5  out of  5
rating by Amy Plummer
"Top notch knowledge, honesty, and character!! Leon and his team are outstanding!! So glad I stopped in today. He took the time to educate and update me on my policies as well advise on other services offered, that were truly helpful."
We responded:
"Amy, Thank you for the kind words. We truly appreciate you and your business. We love helping people and appreciate you taking time out of your busy day to leave such a great review. "
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John Oertling

January 30, 2025

5  out of  5
rating by John Oertling
"quick, informed, great suggestions"
We responded:
"John we appreciate your business and referrals are always appreciated. Thank you for taking the time to leave a review."
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Gretchen Uppinghouse

January 29, 2025

5  out of  5
rating by Gretchen Uppinghouse
"Allison did a great job assisting us with saving money on our insurance policies!"
We responded:
"Thank you for taking time to leave a review. We appreciate your business and referrals."
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Bogdan Petrenko

January 21, 2025

5  out of  5
rating by Bogdan Petrenko
"Wonderful Service!!!👏👏👏"
We responded:
"Bogdan thank you we try to strive for customer service and appreciate you taking the time to leave a review. Do not hesitate to refer anyone you know. IL IN and MO!!"
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Jerry Henning

January 2, 2025

5  out of  5
rating by Jerry Henning
"The staff at Leon Gobczynski is very friendly and knowledgeable. They explained, in depth, all details of the questions that I had inquired about on our vehicles. Thank you"
We responded:
"We appreciate your business and thank you for taking time to leave us a review. "
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CC Wharram

November 21, 2024

5  out of  5
rating by CC Wharram
"The folks at Leon’s State Farm office are outstanding! Natica and Allison especially deserve medals. They were very patient with me, since I needed to call the office so often to resolve a claim that took a half a year — but all’s well that ends well. They were terrific in relaying my information to the various adjusters, and helping to make sure that the necessary info got into the right hands. They are friendly, yes, but absolutely competent and thorough. I couldn’t be happy with their overall performance and good natures. Thanks!"
We responded:
"Thank you for leaving such a wonderful review. The office is lucky to have such great staff. We are always here to assist you. "
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Brent Hadley

November 21, 2024

5  out of  5
rating by Brent Hadley
"Was involved in an accident so I contacted the office and spoke with Allison. She was fantastic, as she made the entire process very easy. They are lucky to have her."
We responded:
"Thank you, Brent, could not agree with you more. And thank you for leaving this review. We are here for you. "
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talanbruns

November 3, 2024

5  out of  5
rating by talanbruns
"Worked with Natika Wilson in Leon Gobczynski's office. So knowledgeable, helpful, and so great to work with. Fantastic experience."
We responded:
"Thank you for your feedback we are glad to have you as our Neighbor. "
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Gary Marquis

October 24, 2024

5  out of  5
rating by Gary Marquis
"I have always received great customer service from this State Farm office, first when Dick Stark was the owner/agent and now from agent Leon Gobczynski and his staff. I have dealt with Natica Wilson a few times recently and received helpful information, great suggestions, and money saving ideas with our auto insurance."
We responded:
"Thanks Gary, we appreciate your business and the time you took for this review."
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Nick Miller

October 23, 2024

5  out of  5
rating by Nick Miller
"Leon was able to give me a painless experience by getting me set up with a Life Insurance plan. Cannot recommend him enough! Thank you, State Farm of Charleston IL!"
We responded:
"Nick we appreciate you and are always here for you. Thanks for being our good neighbor."
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Dorothy Macy

October 11, 2024

5  out of  5
rating by Dorothy Macy
"The staff at State Farm on E Street in Charleston are all wonderful!! This morning, all meeting the staff, we had and appointment with our new agent, Leon. He reviewed our policies and offered suggestions without pressuring us to make any changes. Allison, Natica and Adian all do an excellent job assisting Leon in meeting the customer needs and desires. I strongly recommend this office for your insurance needs."
We responded:
"Dorothy, Thank you for supplying your insight. We appreicat you and your business."
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Shania Paap

September 26, 2024

5  out of  5
rating by Shania Paap
"Leon and the staff at State Farm were very nice and helpful at mine and my Husband’s appointment. Everyone was very friendly and helped answered questions that we had. I highly recommend going to Leon for any of your insurance needs."
We responded:
"Shania, Thank you for your feedback. We strive to provide an excellent experience for our clients."
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Lisa Lewis

September 18, 2024

5  out of  5
rating by Lisa Lewis
"Leon was very professional and was great about getting us caught up with all of our policies."
We responded:
"Lisa, thank you for taking time out of your schedule to leave a review. All of us here are always available to answer any questions and assist you. "
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Nick Wilson

September 11, 2024

5  out of  5
rating by Nick Wilson
"Natica did a great job helping me through the process of getting the best deal and coverage possible. 10/10 would recommend the people at Leon Gobczynski- State Farm Insurance Offices! Look forward to doing more business with you guys!"
We responded:
"Nick, we appreciate you taking the time to leave a review. Thank you. "